NOBLE INNS POLICIES:
All prices are based on single or double occupancy and include breakfast and complimentary parking at our San Antonio Bed and Breakfast. Room rates specified do not include, but are subject to, all applicable taxes. For rooms that accommodate more than 2 guests, additional charges will apply to each additional guest of any age at our San Antonio Riverwalk Bed and Breakfast.

Cancellation Period:
Reservations for:
1 or 2 rooms & 1-3 nights: 14 days
3 or 4 rooms, 4-6 nights or holidays: 30 days
5+ rooms or 7+ nights: 90 days
special event dates: 90+ days
(call for details)

Deposit Amount:
Reservations for:
1 or 2 nights, deposit is 1 night's charge
3+ nights, deposit 50%
4+ rooms, balance due 30 days before arrival date.

Deposit and Payment Policy:
A deposit is required to confirm any reservation. Upon receiving your request (if room is available) your credit card will be charged the applicable deposit. All deposits include applicable taxes. Because we never overbook, your deposit guarantees you and us that your room is sold for the entire time requested. Cancellation or alteration of reservation results in forfeiture of deposit if notice is not received by us more than the specified number of days before arrival date, as detailed in the applicable Cancellation Period. Guests who fail to alter or cancel prior to 3 p.m. on scheduled arrival date for reservation (including no shows) will be charged the balance for full reserved stay. All refunds are subject to a $25/room processing fee (or 10% of deposit, if greater). Group reservations are considered multiple room reservations.

The balance is due at check-in. We accept cash, personal checks, travelers checks, VISA, MasterCard, American Express, Discover, and Diners Club.

Deposits that would otherwise be forfeited will be converted to a gift certificate valid for one year toward a future stay IF we receive notice of cancellation or alteration (and confirm the same) BEFORE arrival date AND we rebook entire unused portion of reserved stay. If you need to cancel, please notify us as soon as possible. Cancellations will be issued a unique cancellation code for recordation by the guest to confirm the cancellation; cancellations without this code will not be valid.

Specials & Packages:
Noble Inns offers optional Packages and Extra Indulgences that may be added to your stay for an additional charge. Applicable taxes will be added to the prices quoted. Because of their custom nature and the advance arrangements required, they will be charged to your credit card at the time they are confirmed. Should you wish to cancel, please do so at least 7 days prior to your arrival date to receive a refund less a 15% service charge. Cancellations received after this time cannot be refunded. Availability of these items cannot be absolutely guaranteed, however, we will notify you if a particular Package or Extra requested is not available and suggest an alternative.

Minimum Stays:
Weekends usually require a 2 night minimum stay, although single nights are sometimes available; please call us to inquire. Holidays, Fiesta and special events may require longer minimum stays.

Children:
All children must be included in the "number of guests" for any reservation.

Age limitations:
At The Oge House, only age 16+ can be accommodated, at The Jackson House 13+, and at the Aaron Pancoast Carriage House, children of any age are permitted. Nevertheless, all rooms have many antique furnishings, & may not be suitable for children. Guests are responsible for all damage and breakages.

Check In/Out:
Check-in at 3 pm or later; check-out by 11 am. Our office usually closes around 5 pm; if you will arrive after this time, please notify us well in advance. Check-ins at any time can be accommodated, however, prior arrangements are necessary so that we may provide you the information essential for an after hours self check-in.

Only the "number of guests" specified in a reservation can be accommodated without prior arrangements. If the size of your party increases, please notify us immediately to determine whether arrangements may be made for additional guests. Maximum occupancy in all rooms is 2, except as specifically set out in a room description. Early arrival between 10 am & check-in (3pm) can usually be accommodated with prior notice, although room will likely not be available until 3pm. Arrival prior to 10 am will require reserving the room for the previous night as well.

Smoking:
All Noble Inns properties are smoke-free environments and prohibit smoking of any kind indoors; smoking is permitted outdoors only, on porches, patios, or in the gardens.

Pets:
To accommodate our many guests that suffer from allergies, no pets are permitted inside any of our facilities.

Reservation Confirmation:
Please note that we book rooms by category and guarantee that guests will receive a room in the category selected or a higher category (as a complimentary upgrade) but cannot absolutely guarantee that they will receive the specific room selected. Please let us know if you have special needs that require a specific room.

Guests will be sent an email confirmation to the email address they have provided. Reservations will be subject to all policies set out in this confirmation. Different or additional policies may apply to holiday, special event and group reservations.