NOBLE INNS POLICIES:
All prices are based on single or double occupancy and include breakfast and complimentary parking at our San Antonio Bed and Breakfast. Room rates specified do not include, but are subject to, all applicable taxes. For rooms that accommodate more than 2 guests, additional charges will apply to each additional guest of any age at our San Antonio Riverwalk Bed and Breakfast.
1 or 2 rooms & 1-3 nights: 14 days
3 or 4 rooms, 4-6 nights or holidays: 30 days
5+ rooms or 7+ nights: 90 days
special event dates: 90+ days
(call for details)
1 or 2 nights, deposit is 1 night's charge
3+ nights, deposit 50%
4+ rooms, balance due 30 days before arrival
Deposit and Payment Policy:
A deposit is required to confirm any reservation.
Upon receiving your request (if room is available)
your credit card will be charged the applicable
deposit. All deposits include applicable taxes.
Because we never overbook, your deposit guarantees
you and us that your room is sold for the entire
time requested. Cancellation or alteration of
reservation results in forfeiture of deposit
if notice is not received by us more than the
specified number of days before arrival date,
as detailed in the applicable Cancellation Period.
Guests who fail to alter or cancel prior to
3 p.m. on scheduled arrival date for reservation
(including no shows) will be charged the balance
for full reserved stay. All refunds are subject
to a $25/room processing fee (or 10% of deposit, if greater). Group reservations
are considered multiple room reservations.
The balance is due at check-in.
We accept cash, personal checks, travelers checks,
VISA, MasterCard, American Express, Discover,
and Diners Club.
Deposits that would otherwise
be forfeited will be converted to a gift certificate
valid for one year toward a future stay IF we
receive notice of cancellation or alteration
(and confirm the same) BEFORE arrival date AND
we rebook entire unused portion of reserved
stay. If you need to cancel, please notify us
as soon as possible. Cancellations will be issued
a unique cancellation code for recordation by
the guest to confirm the cancellation; cancellations
without this code will not be valid.
Specials & Packages:
Noble Inns offers optional Packages and Extra Indulgences that may be added to your stay for an additional charge. Applicable taxes will be added to the prices quoted. Because of their custom nature and the advance arrangements required, they will be charged to your credit card at the time they are confirmed. Should you wish to cancel, please do so at least 7 days prior to your arrival date to receive a refund less a 15% service charge. Cancellations received after this time cannot be refunded. Availability of these items cannot be absolutely guaranteed, however, we will notify you if a particular Package or Extra requested is not available and suggest an alternative.
Weekends usually require a 2 night minimum stay,
although single nights are sometimes available;
please call us to inquire. Holidays, Fiesta
and special events may require longer minimum
All children must be included in the "number
of guests" for any reservation.
At The Oge House, only age 16+ can be accommodated,
at The Jackson House 13+, and at the Aaron Pancoast
Carriage House, children of any age are permitted.
Nevertheless, all rooms have many antique furnishings,
& may not be suitable for children. Guests are
responsible for all damage and breakages.
Check-in at 3 pm or later; check-out by 11 am.
Our office usually closes around 5 pm; if you
will arrive after this time, please notify us
well in advance. Check-ins at any time can be
accommodated, however, prior arrangements are
necessary so that we may provide you the information
essential for an after hours self check-in.
Only the "number of guests"
specified in a reservation can be accommodated
without prior arrangements. If the size of your
party increases, please notify us immediately
to determine whether arrangements may be made
for additional guests. Maximum occupancy in
all rooms is 2, except as specifically set out
in a room description. Early arrival between
10 am & check-in (3pm) can usually be accommodated
with prior notice, although room will likely
not be available until 3pm. Arrival prior to
10 am will require reserving the room for the
previous night as well.
All Noble Inns properties are smoke-free environments
and prohibit smoking of any kind indoors; smoking
is permitted outdoors only, on porches, patios,
or in the gardens.
To accommodate our many guests that suffer from
allergies, no pets are permitted inside any
of our facilities.
Please note that
we book rooms by category and guarantee that
guests will receive a room in the category selected
or a higher category (as a complimentary upgrade)
but cannot absolutely guarantee that they will
receive the specific room selected. Please let
us know if you have special needs that require
a specific room.
Guests will be sent an email
confirmation to the email address they have
provided. Reservations will be subject to all
policies set out in this confirmation. Different
or additional policies may apply to holiday,
special event and group reservations.